We strongly believe that the most important aspect of looking after your security system is to ensure the installation is to the highest standard. However, in the unlikely event that you need our help with your system, our experienced friendly team of engineers are on hand 24/7.
At ECS we structure our maintenance care in the following ways:
We strongly urge all our customers to enroll into an annual maintenance agreement. This contract enables you access to the 24 / 7 emergency response team and a minimum of one preventative maintenance check per year. Unlike most security companies, we do not tie you into lengthy contracts or force appointment times and dates on you. You will receive competitive and fair prices whether you are a new or existing customer. The maintenance check you will receive once a year will lengthen the lifespan of your security system while maintaining optimum operation.
An alternative to preventative maintenance is Corrective maintenance. This is the more basic but industry standard of maintenance for your alarm system. At ECS we will respond to any emergency call-out within 4 hours. All other non-emergency alarm call outs will be responded to by our engineers over the phone or by arranging a visit if required. Our engineers will look at resolving any issues in the most cost effective manner and if required, will advise you on any recommended remedial works.
Fire can have a catastrophic impact on your business or home. It can destroy your personal belongings, your property, your business and most importantly can result in the loss of life. For this reason ECS employ fire specialists who have over 10 years of experience in this area.Discover more
ECS Systems guarantee the highest level of Installation. We are recognised within the industry for our superior level of workmanship, customer service and aftersales care. We pride ourselves on fulfilling your requirements and strive to go above and beyond your expectations.
“We had problems with our old alarm system going off. ECS came over and serviced the system, upgraded us and corrected the error. Plus they gave us great advice as to how to further protect our property. Really good customer support and a very fast turn around. Really impressed. He is a friendly engineer and was very respectful of our house, kids and puppy.”
Mark Goldsmith - 4th May 2016
First Class Service
We don’t believe in anything less than first class level service. Because of this we work everyday to a strict quality management system which ensures that every member of staff is carrying out their duties to the high standards that we demand of ourselves.