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The Security Specialists

Maintenance Care

We strongly believe that the most important aspect of looking after your security system is to ensure the installation is to the highest standard. However, in the unlikely event that you need our help with your system, our experienced friendly team of engineers are on hand 24/7.

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At ECS we structure our maintenance care in the following ways:

Preventative maintenance

We strongly urge all our customers to enroll into an annual maintenance agreement. This contract enables you access to the 24 / 7 emergency response team and a minimum of one preventative maintenance check per year. Unlike most security companies, we do not tie you into lengthy contracts or force appointment times and dates on you. You will receive competitive and fair prices whether you are a new or existing customer. The maintenance check you will receive once a year will lengthen the lifespan of your security system while maintaining optimum operation.

Corrective maintenance

An alternative to preventative maintenance is Corrective maintenance. This is the more basic but industry standard of maintenance for your alarm system. At ECS we will respond to any emergency call-out within 4 hours. All other non-emergency alarm call outs will be responded to by our engineers over the phone or by arranging a visit if required. Our engineers will look at resolving any issues in the most cost effective manner and if required, will advise you on any recommended remedial works.

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Fire can have a catastrophic impact on your business or home. It can destroy your personal belongings, your property, your business and most importantly can result in the loss of life. For this reason ECS employ fire specialists who have over 10 years of experience in this area.

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Our Guarantee

ECS Systems guarantee the highest level of Installation. We are recognised within the industry for our superior level of workmanship, customer service and aftersales care. We pride ourselves on fulfilling your requirements and strive to go above and beyond your expectations.

Customer Testimonials

“I have no hesitancy in recommending this contractor in the areas of their expertise. ECS Systems Ltd have been competitive through tender processes and on a competitive quotation basis, successfully carrying out specified works to a high standard, within budget and completing works within the agreed time frame. They have, to date, provided a professional and friendly service and if they continue to provide this we will have no hesitation in using them again.”

Sue Lock - 1st June 2016

First Class Service

We don’t believe in anything less than first class level service. Because of this we work everyday to a strict quality management system which ensures that every member of staff is carrying out their duties to the high standards that we demand of ourselves.