• A highly consultative service

    We’ll review your needs at great length, then carry out a full onsite survey to familiarise ourselves with the variety of systems and quantity of equipment you have at each site.

    We’ll effectively take over your existing systems and current set up whilst providing system condition reports and advising on the lifecycle spans of the equipment that’s already in situ. Taking this meticulous approach in the early phases will ensure we (and you) have a 360-degree view of all your sites and their systems, including an accurate asset list. We can even carry out price checks on your maintenance agreements with other suppliers.

  • A designated team across multiple sites

    You need to partner with someone who can join the dots; someone who can spot trends, identify issues before they arise, and resolve problems quickly and in the most cost-efficient way.

    Choose ECS, and you’ll benefit from the ongoing care and support of your dedicated team, who will develop an in-depth understanding of your portfolio. Our team will always be on hand to answer your questions, present you with our latest findings and reports, and share updates from your sites as often as you’d like.

  • Regular contact throughout our partnership

    Frequent meetings are key to getting the job done – and, of course, maintaining strong, positive relationships along the way.

    Our team will attend appointments on site wherever possible and will always push for progress to make sure your maintenance milestones are met. Meetings will be planned in as per your requirements, but this doesn’t mean you won’t hear from us in between appointments. Your Key Account Administrator will be in touch as often as necessary to ensure you’re aware of every aspect of our work and you have all the information you need to make smart site management decisions.