ECS Systems has the people, the experience, and the unique setup to deliver a fast, friendly, fully comprehensive management service to estate owners and managers.
We’ll review your needs at great length, then carry out a full onsite survey to familiarise ourselves with the variety of systems and quantity of equipment you have at each site.
We’ll effectively take over your existing systems and current set up whilst providing system condition reports and advising on the lifecycle spans of the equipment that’s already in situ. Taking this meticulous approach in the early phases will ensure we (and you) have a 360-degree view of all your sites and their systems, including an accurate asset list. We can even carry out price checks on your maintenance agreements with other suppliers.
You need to partner with someone who can join the dots; someone who can spot trends, identify issues before they arise, and resolve problems quickly and in the most cost-efficient way.
Choose ECS, and you’ll benefit from the ongoing care and support of your dedicated team, who will develop an in-depth understanding of your portfolio. Our team will always be on hand to answer your questions, present you with our latest findings and reports, and share updates from your sites as often as you’d like.
Frequent meetings are key to getting the job done – and, of course, maintaining strong, positive relationships along the way.
Our team will attend appointments on site wherever possible and will always push for progress to make sure your maintenance milestones are met. Meetings will be planned in as per your requirements, but this doesn’t mean you won’t hear from us in between appointments. Your Key Account Administrator will be in touch as often as necessary to ensure you’re aware of every aspect of our work and you have all the information you need to make smart site management decisions.
Expect a proactive attitude from a team that excels at solving problems! Over the years, our highly experienced surveyors and engineers have encountered all sorts of obstacles, from irritating inconsistencies to mission-critical issues that might affect the safety and security of your site users.
We’re used to working in different environments and collaborating with various stakeholders – and we’ll always listen to everybody’s needs to make sure our work complements the overall vision for your sites. And, with staff covering London, Kent and all the surrounding counties every day of the week, you can rest assured that someone will be with you quickly if you do encounter any problems.
There’s no need to call into our head office with recent faults or alerts. We’ll review your incident logs every morning to ensure your intruder alarms, fire alarms and CCTV networks are working correctly. Our team will also flag up any activations that might need your attention.
If we believe your system is generating false alarms, we will identify and fix the problem as soon as possible – because the last thing you (and we) want is for your estate to be blacklisted by the authorities and left in a vulnerable position. We can also recommend system repairs, upgrades and other appropriate solutions.
will be responsible for managing your paperwork, including daily job sheets, monthly reports, bookings (both reactive and planned), engineer visits and managing the progress of outstanding jobs.
will support your Key Account Administrator by helping to take care of your queries from an engineering perspective. With in excess of 20 years’ experience, we can help you tackle anything you’re experiencing that’s out of the norm.
will be in touch with you and other contractors working on your sites, always collaborating to ensure our advice represents the best solution for you. Over time, our surveyor will become your specialist, ensuring we are offering all available options and utilising the most technologically advanced equipment.
are passionate about customer service and will be involved with overseeing your account and generally supporting the ECS team to ensure we are providing the highest level of service at all times.
Leave your details below if you’d like more information on our unique estate management services. We can take care of all your security, access control and fire safety requirements, so there’s no need to instruct multiple contractors at your sites.