SupportFAQs

Security

Alarms, CCTV, Intercoms, Gates & Barriers, Perimeter Protection, Safes

An intruder alarm system that communicates to an Alarm Receiving Centre (ARC) via a signalling device. The ARC will contact a list of key holders in preferential order upon alarm activation.

This may depend on whether your insurance company require this as a condition of your insurance policy. Alternatively, this may be a personal preference to make you feel more secure.

Professional alarm monitoring with police response can only be installed and set up by companies such as ECS that are accredited by the approved governing bodies NSI / SSAIB. Upon alarm activation, the ARC have a direct link to your local police control room. The ARC will then provide the police your Unique Reference Number (URN), which will be linked to you and your property details allowing for a quicker response.

The police respond to intruder alarm activations advised by approved ARC’s (Type A), however, cannot commit to attending to calls promptly in the instance where a member of the public reports an alarm activating (Type B).

The user will have 2 minutes to cancel the alarm by presenting your digital key (fob) to the keypad. If the alarm is not cancelled the ARC will begin to contact you.

A single alarm activation will trigger the ARC to contact your keyholders, in the preferential order provided by the owner. If a second alarm trigger is detected this confirms the alarm activation and the ARC will then contact the police to respond.

Some manufacturers of alarm systems can be linked to an app, allowing you to receive app notifications when activations occur. This is in addition to an internal and external sounder activating.

ECS can attend site and provide a free quote to investigate the system faults and get the alarm system up and running. We will provide you with a quotation for an annual maintenance contract to ensure the system is taken care of in future.

The costs associated with installing an alarm system depends on many factors including: the grade of equipment used, how large the system is, if the system is to be maintained by ECS or monitored by an ARC. All system designs are different depending on your needs i.e. do you have pets, would you like perimeter protection etc. ECS can provide a prompt quote following a site visit where we will establish what your requirements are.

If the alarm installation seems cheap, be mindful that the alarm being installed may actually not be owned by you, you may be leasing the system. In this instance the installing company could remove your equipment at any time, should you fail to make payment.

Marketing offers involving low upfront cost and ongoing monthly payments usually require you to commit to a lengthy 3-5 year contract. Initially, this approach feels better value, however, over the course of 1-3 years, it usually ends up costing you a lot more.

Consideration should be given to the following:
• Is the equipment being installed graded to comply with British and European standards?
• If not, what is the expected lifespan of the equipment? Graded equipment could last up to 20 years. If the initial cost is minimal but you have been tied into a lengthy contract paying the remained of the costs via direct debit. You could be paying 3 / 4 times the cost of the alarm over time.
• If alarm receiving centres are being used have the staff been security screened to the approved level of the governing bodies in the UK?

There are pet friendly detectors and alternative alarm system designs that make having an alarm and owning pets an issue of the past.

Using your alarm is as easy as can be. Our friendly engineers will ensure that you have been fully trained on how to use the system before we leave. We will walk you through the setting and un-setting process and even do this with you until we are happy that you are confident. However, after the installation, we are always happy to help, if you have any questions.

We offer a 12-month warranty on all equipment supplied and installed by ECS Systems Ltd. We guarantee the installation of any replacement parts required, due to product failure. Please note – this does not cover failure due to product misuse.

An art alarm is a type of security system designed to protect valuable works of art in museums, galleries, and private collections. It uses sensors and other advanced technology to detect and respond to any attempts at theft or damage to the artwork.

Art alarms use a variety of sensors, including motion detectors, vibration sensors, and temperature sensors, to monitor the environment around the artwork. When a potential threat is detected, the system triggers an alarm.

Art alarms provide several benefits, including enhanced security for valuable artworks, rapid response to potential threats, and peace of mind for museum and gallery owners and collectors.

There are several types of art alarms available, including wired and wireless systems, standalone systems and integrated systems that are connected to a larger security network.

Yes, art alarms can be customized to fit the specific needs of a collection. They can be designed to cover large or small areas, and can be programmed to respond to specific threats.

Art alarms require regular maintenance to ensure their proper function and longevity. This may include testing sensors and other components, replacing batteries, and upgrading software as needed.

Yes, art alarms can be integrated with other security systems such as CCTV cameras and access control systems to provide enhanced security for a collection.

A safe is a secure storage container designed to protect valuable items such as cash, jewellery, and important documents from theft, fire, and other threats.

There are several types of safes available, including fire-resistant safes, burglary-resistant safes, data safes, gun safes, and wall safes.

Safes are designed to be secure by using various locking mechanisms such as combination locks, key locks, or electronic locks. Some safes also have added features such as alarm systems or biometric scanners for added security.

Safes can be installed in various locations such as on the floor, within a wall, or hidden within a wardrobe. Installation will depend on the type and size of safe, as well as the location where you plan to install it.

There are three main points to consider. First, what do you want to store in your safe? Second, where will you want to put it, for example, will you want a wall safe, a floor safe, or a freestanding one? Thirdly, what’s the maximum weight your home or office can take?

Cash Rating indicates a safe’s security level, and the highest amount of money that should be kept in it. It’s determined by door and wall thickness, lock types used and the safe’s general build quality. Insurance cover can vary depending on your location, and may be higher or lower than the manufacturer’s recommended Cash Rating. Check with your insurer for exact ratings. The higher the rating, the more secure the safe.

Yes, locksmiths have the tools and expertise to open most types of safes. However, it’s important to choose a reputable locksmith who is experienced in safe opening.

If you forget the combination or lose the key to your safe, contact a professional locksmith to help you open the safe. Alternatively, some safes have backup keys or override codes that can be used in these situations.

Not to worry. Even if the battery runs down, your combination will be saved. Just check the manufacturer’s instructions for what to do next.

A panic room is a secure and fortified room designed to provide a safe haven for individuals or families during emergencies such as home invasions, natural disasters, or terrorist attacks.

A panic room typically has reinforced walls, doors, and windows, as well as a communication system, ventilation, and a backup power supply. It is common to have surveillance cameras and other security features.

The cost of a panic room will depend on the size, level of security, and features included. Prices can range from a few thousand pounds to several hundred thousand pounds.

Most rooms can be converted into a panic room, but it’s important to consult with a professional to ensure that the room is structurally sound and can be properly secured.

A panic room is designed to provide a safe haven for a limited period of time, typically a few hours to a day or two. It’s important to have enough food, water, and other supplies to last for the anticipated duration of the emergency.

There are typically no legal issues with having a panic room in your home, but it’s important to check with local authorities to ensure compliance with any relevant regulations.

Closed Circuit Television, meaning one or more cameras are connected to a recording & monitoring device, which is not publicly distributed. The systems are monitored primarily for surveillance and security purposes.

If you want to protect your home, business, or any other private property, CCTV has never been as accessible as it is now. With low prices, easy installation and the technology allowing you to have superb resolution images, now is a good time to invest in a CCTV system. Working in conjunction with an alarm system, CCTV makes a great deterrent for would be thieves.

Business owners can also improve employee and customer safety, maintain security around any stock, protect your property or even keep an eye on your staff.

The CCTV manufacturers we use provide software / apps that allow for the user to view live images or recorded footage on their tablets, mobile phones, laptops etc. All we need is an internet connection.

Yes, provided the recording device allows for this and the camera has a microphone.

This can vary depending on the sites requirements and depends on a few factors i.e. the number of cameras recording, the quality of the camera resolution and how big your CCTV recorder hard drive is. Common practice is for recordings to be stored for 30 days based on motion detection.

This is a type of Video Analytics. When the recorder detects that there has been movement in some camera footage then it will record. You can configure the system to record several seconds before the movement was detected.

Video analytics are software applications that automatically generate descriptions of what is actually happening in the video (so-called metadata), which can be used to list persons, cars and other objects detected in the video stream, as well as their appearance and movements. This information can then be used as the basis on which to perform actions, e.g. to decide if security staff should be notified, or if a recording should be started.

An example of video analytics is when a person crosses a virtual line (defined in the analytics application in the network camera), metadata from the event is generated and a notification is sent to a PC.

The use of recording equipment, such as CCTV or smart door bells, to capture video or sound recordings outside the user’s property boundary is not a breach of data protection law.

People should try to point their CCTV cameras away from their neighbours’ homes and gardens, shared spaces or public streets. But this is not always possible.
When people capture images and audio recordings outside of their property boundary, they should consider how intrusive this activity is. They should consider whether they can point their cameras elsewhere or, if possible apply filters or privacy blocks. In these circumstances, data protection law also requires them to follow certain rules – although these are difficult to enforce.

For more information visit https://ico.org.uk/for-the-public/domestic-cctv-systems

Camera resolution is defined as the amount of detail that a CCTV camera can capture. Resolution is measured in pixels. A higher number of pixels means more detail and larger images without blur or being grainy.

Home security cameras come in a range of different resolutions depending on your needs and your budget. The most common ones you will see on the market include 2MP (1080p), 4MP (1440p), 5MP (1920p) and 8MP (4K/2160P).

2MP cameras are already considered high definition (HD) cameras, while those that reach or exceed 8MP fall into the ultra-high definition category (UHD). These are the security camera resolutions that are most widely used as they provide a high level of detail. By zooming in on a face or licence plate during filming, the chances of clearly identifying them are high.

When considering the number of megapixels you may need for your camera, first you must consider the location you want to cover.

An access control system is a security system that manages and controls who is authorised to enter or exit a building, room, or specific area. Access control systems can use various methods to grant or restrict access, such as key cards, biometric readers, PIN codes or app control.

Access control systems provide numerous benefits for businesses, including improved security, greater control over access to sensitive areas, increased safety for employees, and better record-keeping of who enters and exits a facility.

Access control systems work by using electronic credentials to identify and verify the identity of people trying to access a particular area. Once a person’s identity is verified, the system can grant or deny access based on pre-defined access rules and permissions.

There are various types of access control systems, including standalone systems, networked systems, cloud-based systems, and mobile-based systems. Some common methods used to grant access include key cards, PIN codes, biometric readers, the manufacturers app and proximity sensors.

A good access control system should have features such as a user-friendly interface, reliable hardware, robust security features, the ability to integrate with other security systems, real-time monitoring and reporting, and a high level of scalability and flexibility.

Yes, access control systems can be integrated with other security systems such as video surveillance, alarm systems, and fire detection systems to create a comprehensive security solution for a facility.

When choosing an access control system, it’s important to consider factors such as the size and layout of your premises, the level of security required, the number of users and visitors who require access, and the type of access methods that would work best for your organisation.

The cost of an access control system can vary widely depending on factors such as the size and complexity of the system, the number of access points, and the type of access methods used. A site survey would be required to provide a budgetary figure.

It’s recommended to update access control systems every few years to ensure that they remain up-to-date with the latest security features and technologies. Additionally, any time there is a change in staffing, such as new hires or departures, the system should be updated accordingly.

Like any electronic system, access control systems can be vulnerable to hacking if they are not properly secured. To prevent hacking, it’s important to use strong passwords, keep software and firmware up-to-date, use encryption for data transmission, and regularly monitor system logs for any suspicious activity. It’s also recommended to have a security expert review the system and identify any potential vulnerabilities.

An intercom system is a communication device that allows two or more people to communicate with each other in different areas of a building or property.

Intercom systems typically consist of an intercom call station and several receivers located throughout a building or property. When someone presses a button on the call station, it sends a signal to the receivers, which activates a speaker and microphone, allowing two-way communication between the two stations.

Intercom systems provide several benefits, including increased security, improved communication, enhanced accessibility, and convenience.

There are several types of intercom systems available, including audio, video, and app controlled. These can range from single entry point call stations calling one internal receiver, or multiple entry points calling a large number of receivers across multiple buildings.

When choosing an intercom system, consider factors such as the size and layout of your building or property, the number of people who will be using the system, the level of security required, and your budget.

Yes, intercom systems can be integrated with other security systems, such as access control systems and CCTV, to provide a comprehensive security solution for your property.

The cost of an intercom system can vary widely depending on factors such as the size and complexity of the system, the number of entry points and receivers required, and the type of intercom system you choose i.e. audio only or video. A site survey would be required to provide an accurate quotation.

Installing an intercom system typically requires the installation of suitable cables or setting up wireless connections between the call stations, control equipment and internal receivers required. It’s recommended to hire an accredited professional installer to ensure that the system is set up correctly and functioning properly.

Regular maintenance, such as cleaning and testing the system, can help ensure that it remains in good working condition. It’s also important to update the system’s software and firmware as needed to ensure that it remains up-to-date with the latest security features and technologies.

Yes, intercom systems can be used outdoors, but it’s important to choose a system that is specifically designed for outdoor use and can withstand various weather conditions.

Fire safety

Alarms, Fire Extinguishers, Emergency Lighting, AOV Systems / Smoke Vents, Aspirators

A fire extinguisher is a portable device that is used to put out small fires by spraying water, foam, dry chemical, or other extinguishing agents.

Fire extinguishers are designed to put out different types of fires, such as Class A fires (wood, paper, cloth), Class B fires (flammable liquids, gases), Class C fires (electrical fires), and Class D fires (flammable metals).

When choosing a fire extinguisher, consider the type of fire hazards that are present in your home or workplace, the size of the area, and the level of training and experience of the people who will be using the extinguisher.

The acronym PASS is a useful way to remember how to use a fire extinguisher: Pull the pin, Aim the nozzle at the base of the fire, Squeeze the trigger, and Sweep the nozzle from side to side.

Fire extinguishers should be inspected and serviced annually by an accredited company such as ECS Systems Ltd, to ensure that they are in good working condition and have not expired.

Most fire extinguishers have a lifespan of 10-12 years, after which they should be replaced.

Yes, some types of fire extinguishers can be recharged after use, but it’s important to have them recharged by a licensed professional to ensure that they are refilled with the correct type of extinguishing agent.

Yes, fire extinguishers can be recycled, but it’s important to contact your local recycling centre to find out their specific requirements.

Old or expired fire extinguishers should be disposed of according to your local regulations. Contact your local hazardous waste disposal facility for guidance. Alternatively, ECS Systems Ltd can dispose of old fire extinguishers which would be removed on a regular service visit.

The number of fire extinguishers needed depends on the size and layout of the building, the type of fire hazards present, and local fire codes and regulations. Consult with a licensed fire safety professional to determine the appropriate number and placement of fire extinguishers for your specific needs.

A fire alarm system is a network of interconnected devices that detect and alert occupants of a building to the presence of a fire.

A fire alarm system works by detecting the presence of smoke, heat, or flames using various sensors and notifying occupants of the building through audible and visual alerts.

There are several types of fire alarm systems, including conventional systems, addressable systems, wireless systems, and voice evacuation systems.

A fire alarm system can help prevent property damage and save lives by detecting fires early and alerting occupants to evacuate.

Yes, fire alarm systems are typically required by law for most commercial buildings, public buildings, and multi-occupancy residential buildings.

Fire alarm systems should be tested at least once a year, but may need to be tested more frequently depending on the type of system and the requirements of local authorities.

A false alarm is when a fire alarm system is triggered by a non-emergency event. False alarms can be prevented by ensuring that the system is properly maintained and tested, and by educating occupants of the building on how to use the system properly.

Fire alarm systems can be integrated with other building systems such as access control, security, and HVAC systems to provide a more comprehensive building management solution.

Choosing the right fire alarm system for your building will depend on factors such as the size of the building, the number of occupants, and the type of building. It’s important to consult with an accredited fire alarm installer to determine the best system for your specific needs.

In the UK, fire alarm regulations are governed by the Regulatory Reform (Fire Safety) Order 2005, which outlines the requirements for fire safety measures in non-domestic premises. The main requirements are:

  1. Fire risk assessment: The responsible person must carry out a fire risk assessment of the premises to identify potential fire hazards and evaluate the risk to occupants.
  2. Fire detection and warning: Adequate and appropriate fire detection and warning systems must be installed, tested and maintained in accordance with British Standards. This may include smoke detectors, heat detectors, manual call points and fire alarm sounders.
  3. Emergency lighting: Adequate and appropriate emergency lighting must be installed and maintained to enable safe evacuation of the premises in the event of a fire.
  4. Fire doors: Fire doors must be provided where necessary to protect escape routes and prevent the spread of fire and smoke.
  5. Fire extinguishers: Appropriate fire extinguishers must be provided and maintained in accordance with British Standards.
  6. Evacuation procedures: Effective evacuation procedures must be in place and communicated to all occupants, including regular fire drills.
  7. Training: Staff must be provided with adequate fire safety training to ensure they are able to carry out their roles in the event of a fire.
  8. It’s important to note that these regulations apply to all non-domestic premises, including offices, shops, factories, schools, hospitals, and places of entertainment. Failure to comply with fire safety regulations can result in fines, imprisonment, or both.

In the UK, fire alarm systems are categorized and graded based on their level of complexity and the specific requirements of the building they are installed in. The categories and grades are defined by the British Standards Institution (BSI) in the BS 5839 standard for fire detection and alarm systems.

The five categories of fire alarm systems in the UK:

  • Category M: Manual fire alarm systems. These are systems that rely on someone manually triggering an alarm in the event of a fire.
  • Category L: Automatic fire alarm systems designed for the protection of life. These systems are designed to provide an early warning of a fire and are typically found in buildings such as schools, hospitals, and care homes.
  • Category P: Automatic fire alarm systems designed for the protection of property. These systems are designed to detect fires in areas where there is a high risk of property damage, such as commercial and industrial buildings.
  • Category F: Automatic fire alarm systems designed for the protection of property and life. These systems combine the features of categories L and P to provide both early warning of a fire and protection of property.
  • Category W: Automatic fire alarm systems designed for the protection of water-based systems. These systems are designed to detect fires in areas where water-based fire suppression systems are installed, such as sprinkler systems.

The grades of fire alarm systems in the UK:

  • Grade A: This is the highest level of protection, with the most advanced features, such as automatic detection and warning, control panels, and communication systems.
  • Grade B: This is a lower level of protection, with fewer features than a Grade A system, but still providing automatic detection and warning.
  • Grade C: This is a basic level of protection, with manual call points and sounders.
  • Grade D: This is the lowest level of protection, with only battery-operated smoke alarms.

It’s important to note that the specific category and grade of fire alarm system required for a building will depend on factors such as the size of the building, its use, and the level of risk associated with it.

A fire aspiration system, also known as an air-sampling smoke detection system, is a type of fire detection system that uses a network of pipes to draw in air samples from the building to detect smoke particles.

A fire aspiration system works by continuously sampling the air in a building and drawing it through a network of pipes and into a detection chamber. If smoke particles are detected, an alarm is triggered.

A fire aspiration system offers early detection of fires, which can help prevent property damage and save lives. They are also highly sensitive, providing reliable detection in challenging environments.

Fire aspiration systems are typically used in critical applications such as data centers, laboratories, museums, and other high-value or high-risk environments.

A fire aspiration system consists of a detection chamber, a network of pipes, an air sampling unit, a control panel, and an alarm system.

Fire aspiration systems should be tested in accordance with BS 5839-1:2017, which is the British Standard for fire detection and fire alarm systems for buildings. According to this standard, fire aspiration systems should be tested and maintained at least twice a year by a competent person. The tests should include both functional tests and sensitivity tests to ensure the system is operating as intended and is able to detect smoke particles. Additionally, the system should be visually inspected on a regular basis to ensure that there are no physical obstructions or damage to the system that could affect its operation.

Yes, fire aspiration systems can be integrated with other building systems such as HVAC, access control, and security systems.

Choosing the right fire aspiration system will depend on factors such as the size and layout of the building, the type of environment, and the level of sensitivity required. It’s important to consult with an accredited fire protection company to determine the best system for your specific needs.

A fire curtain is a vertically deploying fire protection system that is designed to prevent the spread of fire and smoke between compartments in a building.

A fire curtain is made of fire-resistant material and is housed in a compact unit at the top of a doorway or opening. In the event of a fire, the curtain deploys downwards to create a barrier, stopping the spread of smoke and flames.

Fire curtains are typically used in commercial buildings, particularly in high-rise buildings, to compartmentalise fire and smoke and to allow for safe evacuation.

Fire curtains must comply with the relevant building regulations and fire safety standards, such as BS EN 1634-1 and BS 476-22, to ensure their effectiveness in the event of a fire.

Fire curtains offer a number of benefits, including improved fire safety, reduced smoke and heat damage, and increased flexibility in building design.

Fire curtains are typically installed by certified professionals, who will assess the building and ensure that the system is installed correctly and meets all relevant safety standards.

Fire curtains should be maintained in accordance with the manufacturer’s recommendations and the relevant building regulations. This may involve regular inspections, testing, and maintenance by certified professionals.

The maintenance requirements for fire curtains are outlined in the British Standard BS 8524. The standard recommends that fire curtains should be inspected and maintained every six months by a qualified professional to ensure that they are in proper working condition and meet all relevant safety standards. Additionally, any repairs or replacements should be carried out promptly to ensure the effectiveness of the system in the event of a fire. However, the specific maintenance requirements for a particular fire curtain may vary depending on the manufacturer’s recommendations and any relevant building regulations.

Fire curtains can be integrated with other fire protection systems, such as fire alarms and sprinkler systems, to provide comprehensive fire protection and early warning.

Yes, there are different types of fire curtains available to suit different building requirements, such as size, shape, and location. Some common types include horizontal fire curtains, vertical fire curtains, and angled fire curtains.

Gates & Railings – Metalworks

Gates, Railings, Staircases & Handrails, Fencing

There are several types of gates, including swing gates, sliding gates, bi-folding gates, cantilever gates, and pedestrian gates.

Gates can be made of a variety of materials, including wood, metal, vinyl, and composite materials.

In some cases, you may need planning permission to install a gate. This will depend on factors such as the size and location of the gate, and whether it is visible from the road or neighboring properties. It’s best to check with your local planning authority to determine whether planning permission is needed.

Gate automation refers to the installation of motorized mechanisms that allow gates to be opened and closed automatically, usually through the use of remote controls, sensors, or other electronic devices.

Gate automation offers several benefits, including increased security, convenience, and accessibility, as well as improved property value and curb appeal.

Almost any type of gate can be automated, including swing gates and sliding gates.

There are various types of gate automation systems available, including hydraulic, electromechanical, and electro-hydraulic systems.

When choosing a gate automation system, consider factors such as gate size and weight, frequency of use, and weather conditions.

Gate automation systems should be installed by an accredited professional, who will typically need to run wiring and install the necessary electronic components and motorised mechanisms. The most important factor to consider with every installation is to ensure there is sufficient safety equipment designed and installed to a compliant level to reduce risk of injury.

The cost of gate automation can vary widely depending on the type and size of gate, the type of automation system, and other factors. We would need to arrange a survey to review all aspects of the installation in order to provide an accurate quotation.

Regular maintenance should be carried out by an accredited professional to ensure that gate automation systems operate safely and reliably. This may include regular inspections, lubrication of moving parts, and replacement of worn components.

Yes, gate automation systems can often be integrated with other security systems, such as intercoms, access control systems, and CCTV cameras.

Yes, there are some safety concerns associated with gate automation, particularly the risk of injury or damage if the gate malfunctions or if someone becomes trapped in the gate. It’s important to have a qualified professional install and maintain gate automation systems to minimize these risks, and to follow all relevant safety guidelines and regulations.

Railings are typically used to provide safety and security in various applications, such as along stairways, balconies, decks, and walkways.

Railings can be made of a variety of materials, including wood, metal (such as steel, aluminum, or wrought iron), glass, and composite materials.

When choosing a railing, consider factors such as the location and purpose of the railing, the style and design of your property, your budget, and the maintenance requirements of the material.

In some cases, a building permit may be required to install railings. It’s best to check with your local building department to determine whether a permit is needed.

Yes, ECS can discuss with you how your future railings can be customised to meet specific design or functionality requirements. This may include custom finishes, shapes, and sizes.

The cost of railings will depend on several factors, including the material, style, and size of the railing, as well as the installation requirements. Some materials may be more expensive than others, but may also offer greater durability and longevity.

The lifespan of railings will depend on several factors, including the material, maintenance, and environmental conditions. Some materials, such as metal and composite materials, may last longer than others, such as wood.

Building regulations typically require railings in certain applications, such as along stairways and balconies, to ensure safety and prevent falls. It’s best to check with your local authority and building control bodies to determine the specific requirements for your area.

Rising bollards are retractable posts that can be raised or lowered to control access to roads, car parks, and other areas. They are typically used for security and traffic control purposes.

Rising bollards are powered by hydraulic or electric systems that raise and lower the bollard. They are controlled by a remote control, key fob, or access control system.

Rising bollards offer several benefits, including enhanced security, improved traffic flow, and increased control over access to restricted areas.

Rising bollards can be made of various materials, including stainless steel, cast iron, and reinforced concrete. The material used will depend on the application and the level of security required.

When choosing a rising bollard, consider factors such as the level of security required, the size and weight of vehicles that will be accessing the area, the location and environment, and the budget.

Installation of rising bollards should be carried out by a qualified professional to ensure proper installation and compliance with regulations.

Yes, rising bollards can be integrated with other security systems such as access control, CCTV, and alarm systems.

Regular maintenance is important to ensure that rising bollards remain in good condition and continue to function properly. This may include regular cleaning, inspection of components, and replacement of worn or damaged parts.

The cost of rising bollards will depend on several factors, including the type of bollard, the level of security required, and the installation requirements.

Rising bollards can be vulnerable to hacking if they are not properly secured. It’s important to ensure that rising bollards are installed and maintained by qualified professionals and that security measures are in place to prevent unauthorized access or tampering.

Security shutters are a type of door or window covering designed to enhance the security of a building. They are typically made of durable materials such as steel or aluminium and can be operated manually or electronically.

Security shutters provide several benefits, including enhanced security, protection from the elements, and improved energy efficiency. They can also be used to control light and privacy.

There are several types of security shutters available, including roller shutters, grille shutters, and accordion shutters. Each type has its own unique features and benefits.

Yes, security shutters can be customized to fit the specific needs of a building. They can be made in a variety of sizes, colours, and materials to match the building’s design and aesthetic.

Security shutters require regular maintenance to ensure their proper function and longevity. This may include lubricating moving parts, cleaning, and inspecting for damage.

Yes, security shutters can be integrated with other security systems such as alarms and CCTV cameras to provide enhanced security for a building.

The cost of security shutters will depend on several factors, including the type of shutter, the size of the opening, and the level of customisation required.

The lifespan of security shutters will depend on several factors, including the quality of materials used, the level of maintenance, and the frequency of use. With proper maintenance, security shutters can last for many years.

Automated doors are doors that are designed to open and close automatically using an electronic mechanism, such as a sensor or remote control.

Automated doors offer a range of benefits, including improved accessibility for people with disabilities, increased convenience and security, and reduced energy costs.

There are several types of automated doors available, including sliding doors, swing doors, revolving doors, and telescopic doors. Each type has its own advantages and disadvantages depending on the specific needs of the building.

Automated doors must meet specific safety standards, including the requirement for safety sensors to detect any obstacles in the door’s path and prevent it from closing on people or objects.

Yes, automated doors can be customized to fit the specific needs of a building, including size, shape, and functionality. A professional installer can help determine the best options for a particular building.

Automated doors can be designed to be energy-efficient, with features such as automatic closing after a set time and low-energy modes to reduce energy consumption.

Automated doors should be serviced regularly, typically every six months to a year, to ensure they are in good working order and meet all relevant safety standards.

The cost of automated doors varies depending on the type, size, and features required. We would need to carry out a survey of the doorway and discuss your specific requirements to enable us to provide an accurate quote.

Yes, automated doors can be integrated with other building systems, such as security systems, access control systems, and fire alarm systems, to provide a seamless and secure building entry experience.

Automated doors can be designed to be secure, with features such as locking mechanisms, security sensors, and access control systems to prevent unauthorised entry.

General

24/7 Site Management and Maintenance

Contact the office team on 0208 300 9996, or email sales@ecssystems.co.uk, and our friendly team will be able to schedule one of our experienced surveyors to meet with you at a convenient time, to discuss your requirements and provide a quotation.

We would be happy to help, our surveyors will visit you to discuss your requirements and identify the system you currently have in place. We can then discuss what options are available to you.

It is important to use an accredited fire and security company for installations or servicing of your systems for several reasons:

Compliance with regulations: Accredited companies have the necessary knowledge and expertise to ensure that your fire and security systems are installed and maintained in compliance with relevant regulations and standards. This helps to ensure that your building is safe and that you are meeting legal obligations.

Quality workmanship: Accredited companies have a proven track record of providing quality workmanship, which means that your systems will be installed and maintained to a high standard. This helps to ensure that your systems will work reliably and effectively when they are needed.

Expert advice: Accredited companies have access to the latest industry knowledge and expertise, which means that they can provide you with expert advice on the best fire and security solutions for your needs. This can help you to make informed decisions about the systems that you choose to install or maintain.

Access to the latest technology: Accredited companies have access to the latest fire and security technology, which means that they can provide you with the most up-to-date solutions for your needs. This can help to ensure that your systems are as effective as possible at detecting and responding to threats.

Peace of mind: Using an accredited company gives you peace of mind that your fire and security systems are in safe hands. You can be confident that your systems will be installed and maintained to the highest standards, and that they will work effectively when you need them most.

There are several accreditations that are highly regarded in the fire and security industry in the UK. These include:

BAFE (British Approvals for Fire Equipment): This is a third-party certification scheme for fire protection companies in the UK. It covers a range of areas including fire risk assessment, fire alarms, emergency lighting, and extinguisher servicing.

NSI (National Security Inspectorate): This is an independent UK certification body that inspects and approves companies providing security and fire safety services. They offer a range of certification schemes including NSI Gold for fire and security systems.

SSAIB (Security Systems and Alarms Inspection Board): This is a UK certification body for companies providing security and fire safety services. They offer a range of certification schemes including SSAIB certification for fire and security systems.

FIA (Fire Industry Association): This is a trade association for the UK fire safety industry. They offer a range of training courses and qualifications for fire safety professionals, as well as a membership scheme for companies operating in the industry.

Our engineers are all handpicked and thoroughly interviewed before being able to represent ECS. In addition to this all our staff have undertaken the security screening checks required by the governing bodies within the industry.

These are listed below.

Routine maintenance inspections will ensure your systems are fully functioning at an optimum level. These visits are booked in advance to enable ECS to be flexible with your schedule.

Minor faults found on maintenance visits will be repaired where possible while on site, preventing larger issues arising over time. This prolongs the life span of your system.

Any required reactive call out visits have priority over non maintained clients and are also charged at a preferential rate.

You will benefit from technical phone support that is never automated and available 24/7.

You will receive free remote resets for your intruder alarm systems, where equipment allows.

You will receive access to 24-hour emergency cover throughout the year, with a rapid response in the event of a system failure.

24/7 Maintenance

We’re on hand when you need us to solve problems and maintain your security systems.

Why ECS?

Our work is always focused on providing the highest quality solutions and best workmanship to fully meet our clients’ needs.